Care Cannot Stay Inside the Four Walls of the Hospital | Holly Miller, Collette Health

Ask ten hospitals what a virtual care programme means and you get ten answers. Holly Miller on a very noisy market. Book Ian for your event → iankhan.com | booking@iankhan.com SUMMARY Holly Miller is CEO of Collette Health. She describes a crowded market with low barriers to entry where many assumed a camera and some software would be enough, the workforce shortage widening against an ageing population, and the need for hospitals to streamline the technology they already own. KEY FINDINGS • Ten hospitals giving ten different definitions of virtual care • A noisy, crowded market with low barriers to entry • Many assuming a camera plus technology would be sufficient • Nurses leaving the industry against an ageing population • Asking where the biggest organisational challenge actually sits • Throughput and emergency department boarding as diagnostic questions • Hospitals holding more technology than they can use coherently • Streamlining the existing stack before adding to it NOTABLE QUOTES "It's a very noisy market right now. There were low barriers to entry." — Holly Miller GUEST Holly Miller, CEO, Collette Health FULL TRANSCRIPT iankhan.com/futurist/holly-miller-collette-health-virtual-care Recorded at ViVE 2026 for The Futurist. ──────────────────── ABOUT IAN KHAN — HEALTHCARE AI KEYNOTE SPEAKER Most AI keynotes end with a better understanding. Mine end with a measured readiness score and a ninety-day plan. Your leadership team is assessed before the event, the room sees its