Reducing the Friction Between Government and People | Ian Khan at WGS 2024

What the Emirates government got right, and the themes shaping the rest of the world's agenda. Book Ian for your event → iankhan.com | booking@iankhan.com SUMMARY Ian Khan reports from the World Government Summit on what government services can become, the intuitive and technology-enabled services the Emirates government has built over many years, and the themes dominating the agenda from AI complexity to privacy and data safety. KEY FINDINGS • Reducing friction between government and the people it serves • Intuitive, technology-enabled services built by the Emirates government • Global leadership including the CEO of OpenAI in attendance • AI complexity and application as the dominant technology theme • Intergovernmental collaboration as a running theme • Privacy and keeping citizen data safe • Virtual reality and adjacent technologies on the agenda FEATURING Ian Khan, Futurist FULL TRANSCRIPT iankhan.com/futurist/ian-khan-wgs-2024-overview Recorded at the World Government Summit, Dubai, for The Futurist. ──────────────────── ABOUT IAN KHAN — GOVERNMENT & PUBLIC SECTOR AI KEYNOTE SPEAKER Most AI keynotes end with a better understanding. Mine end with a measured readiness score and a ninety-day plan. Your leadership team is assessed before the event, the room sees its own collective result live, and every attendee leaves with a ninety-day plan they helped build. Every year I interview more than 500 senior leaders on camera: scientists, operators, founders, regulators and inve