"Every industrial revolution brought 30 years of productivity growth. AI is the fourth, and the workforce is shrinking." - Milken Global 2025

McKinsey & Company on the ‘reimagine moment’: why AI is the fourth industrial revolution, how an agent-based workforce ignores the organisational boundaries that slow big companies, why GDP growth now has to come from productivity rather than headcount, and the customer experiences, from 800 numbers to drive-throughs, that already feel human.