Technology Made Their Job Harder for 22 Years | Dr Simon Kos, Heidi Health

Eight years to train a clinician, and half their time goes on administration. Dr Simon Kos calls that a travesty. Book Ian for your event → iankhan.com | booking@iankhan.com SUMMARY Dr Simon Kos is Global Chief Medical Officer at Heidi Health, with 24 years in digital health. He argues the industry built at the enterprise level for 22 of those years rather than for the practising clinician, and that technology made the job harder rather than easier. Heidi positions itself as an AI care partner reducing administrative and cognitive load. KEY FINDINGS • 24 years in digital health, 22 of them building at enterprise level • Technology making the practising clinician's job harder, not easier • Eight or more years to train a healthcare provider • Half that trained time spent on administration • 2.2 million hits within ten weeks of one release • Heidi Remote storing 14 hours on device • Three languages handled in a single consultation • Follow-up calls checking whether a patient filled a prescription NOTABLE QUOTES "When you take 8+ years to train a healthcare provider, it's a travesty if they're spending half their time on administration." — Dr Simon Kos GUEST Dr. Simon Kos, Global Chief Medical Officer, Heidi Health FULL TRANSCRIPT iankhan.com/futurist/simon-kos-heidi-health-clinician-load Recorded at HLTH Europe 2026, Amsterdam for The Futurist. ──────────────────── ABOUT IAN KHAN — HEALTHCARE AI KEYNOTE SPEAKER Most AI keynotes end with a better understanding. Mine end with a me