Governments as Regulators, Enablers, Funders. And Now Users | Carlos Santiso

The category everyone leaves out of the conversation. Book Ian for your event → iankhan.com | booking@iankhan.com SUMMARY Carlos Santiso frames 2024 as a defining year for digital policy, covering the risks and opportunities of AI alongside the shift from seamless services toward anticipating citizen needs, and argues the underexamined question is government as a user of these technologies. KEY FINDINGS • 2024 as a critical year for defining the digital future • Both risks and opportunities of artificial intelligence in scope • Changing how governments interact with citizens • Becoming smarter at anticipating needs rather than responding • Moving beyond seamless service delivery • Governments discussed as regulators, enablers and funders • Government as a user as the missing fourth category FEATURING Carlos Santiso FULL TRANSCRIPT iankhan.com/futurist/carlos-santiso-government-as-user Recorded at the World Government Summit, Dubai, for The Futurist. ──────────────────── ABOUT IAN KHAN — GOVERNMENT & PUBLIC SECTOR AI KEYNOTE SPEAKER Most AI keynotes end with a better understanding. Mine end with a measured readiness score and a ninety-day plan. Your leadership team is assessed before the event, the room sees its own collective result live, and every attendee leaves with a ninety-day plan they helped build. Every year I interview more than 500 senior leaders on camera: scientists, operators, founders, regulators and investors. Those interviews become The Futurist and the annual